In order to protect employees that work alone, Meath County Council has turned to Guardian24 to roll out 125 MicroGuard personal safety alarms.
All too often, services provided by Meath County Council involve lone working. Social Workers are tasked with visiting tenant’s homes, whilst Traffic Wardens are working outdoors often delivering enforcement action. Operating alone makes these employees more susceptible to assaults, or incidents which may result in injury.
According to a 2016 report focusing on Ireland’s Health and Social Workers, as many as 8,000 community-based staff are reportedly assaulted each year across Ireland.
Meath County Council chose to utilise the Guardian24 service via the MicroGuard device, having felt it fully met their needs. Mary D’Arcy, Safety Officer for the Council said, “We were mostly impressed by the ability of the device and the call response service to work 24/7, providing round the clock protection for our employees.”
Exclusively available from Guardian24, the MicroGuard is one of the most advanced and compact GPS personal safety devices available in the UK and Ireland.
Featuring a one button alarm activation, users connect to Guardian24’s Alarm Receiving Centre (ARC) at the touch of a button. Trained Controllers within the ARC will assist the user via the devices two-way voice capability. They’ll follow the client’s pre-defined escalation preferences. This can involve summoning the emergency services if necessary or alerting and informing a nominated responder.
Since implementation, the Guardian24 service has provided reassurance for Meath County Council. Mary D’Arcy Safety Officer for the council explained:
“The most important element for employees is the confidence they have gained. When an alert is activated, there will be a response.”
The service was put to the test during an incident inside a treatment plant. An employee from the Council fell, activating the mandown element of the device. Subsequently alerting the ARC, trained Controllers were able to act immediately and help arrived at the scene to assist the employee. The speed of response and advice received from the Support Team reinforced the Users’ trust in the Guardian24 service.
Guardian24’s Marketing Director, Will Murray added “We are delighted to be working with Meath County Council who join our portfolio of over 100 Local Authorities across the UK and Ireland, protecting their Lone Workers, wherever and whenever. The Council can be rest assured that the safety of their staff is in expert hands with Guardian24”