Before deciding to invest in a technology based lone worker system there are a number of things you should consider.
It is worthwhile to carry out a risk assessment to evaluate the extent of risks involved with lone working and to undertake a lone worker audit to identify what you require from a lone worker system.
Some questions you should ask yourself on the audit are….
- Do you have a lone worker policy?
- Have you identified how many lone workers you have in your organisation?
- Are all your lone working staff trained in personal safety awareness?
- Will you know where to start looking for an employee should they not return to base on time?
- If a lone worker employee decided to change their plans during the day would you be aware of this?
- Do you have a clear procedure to follow in the case someone does not return to the office at the expected time?
- Do you have a system for employees to raise a covert alarm in case of an emergency whilst working alone?
- Are you confident that an appropriate person will pick up the phone if an employee calls the office in an emergency?
- Do you have a system that you use to monitor employees when they are working out of hours?
- How often do you review risk assessments?
The Suzy Lamplugh Trust have put together a document which offers additional guidance on the above including further questions to ask yourself before choosing a system such as whether to choose a lone worker system which operates on a mobile phone or involves a separate device?
Download the Suzy Lamplugh’s Guidance on Choosing a Lone Worker System: Click Here