Being a lone worker doesn’t mean you are more likely to encounter an emergency within your working environment. It simply means that if you were to find yourself in a difficult situation at work, it’s much more challenging to reach out for help.
Each occupation carries different levels of risks, some more serious than others. Nevertheless, each and every employee’s welfare should be handled equally. With the recent tightening of health and safety legislation, protecting staff is more important than ever.
When you’re working alone, having a reliable method by which you can get help fast is a must. Choosing a lone worker solution isn’t about picking the first you come across or the cheapest on the market. Below are some important factors that need to be carefully considered before committing to a lone worker solution:
Firstly, it’s crucial to understand the lone workers within your organisation. Each and every employee has different safety requirements depending on the levels of risks that they face. Identify whether your staff are under high, medium or low risk by carrying out a risk assessment. Then, look at their day to day roles, are they exposed to members of the public, do they conduct personal housing visits or do they work alone in hazardous locations? Once the lone workers needs are clearly identified, you can start to look at the options available. Don’t assume that one solution will be suitable for your entire workforce, there are a number of solutions that can meet the needs of any type of lone worker. With Guardian24’s service, there is an option for everyone.
Discreetness. In certain situations, an employee may want to seek help without informing another party. If staff work closely with the public, experiencing aggressive and hostile behaviour could be an issue. Therefore, the discreetness of the solution is key. Guardian24’s MicroGuard device is compact and small enough to fit in a pocket, on a key chain or to be subtly worn by the user.
Remote Working. There are many options out there for those working in disperse, remote locations that may experience a lack of mobile signal. Guardian24 offer roaming sims that can be used in conjunction with the MicroGuard device, these utilise the strongest signal from any of the three major UK mobile networks and decreases the chances of losing signal in areas of bad coverage.
Battery Life. Personal safety solutions are designed to be carried or worn by the user daily. It is therefore crucial that the solution you choose has a battery life that will at least last all day.
The Ability to Monitor Usage. There’s no good in implementing a lone worker service if you cannot see for yourself how it’s working within your organisation. With Guardian24 you have access to your own personalised Customer Service Centre Portal which gives you the ability to manage, monitor and control your lone worker safety strategy. It also provides you with usage reports and allows you to access real time information.
Industry Standards. When selecting a lone worker solution, accreditation’s are a good indicator of the quality and reliability of the service. It’s best to look out for devices that are fully certified to BS 8484:2016. This accreditation gives our 24-hour operating Alarm Receiving Centre direct access to Police control rooms, bypassing the 999 systems. With this in place, we can ensure to provide lone workers with much quicker responses times should an emergency alarm be raised.
Protecting staff not only provides peace of mind to both employees and employers, it allows staff to feel safer within their working environment. Implementing measures like this can also boost staff morale, leading to an overall better performance.
Remember, Guardian24 offer a 30-day free trial, so you can field test solutions on your workforce before making a decision.